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Shock results as 30 lettings agencies probed by undercover teams

Many different rentals are being shown to people even though they have a mold problem. it’s not uncommon for mold to be present in the flats in the area, but the people showing the flat have an obligation to address it or fix the problem, most can’t even answer the questions that tenants had. We had a few people go undercover as someone showing the place and discovered that none of the letting agencies knew answers to any questions regarding dampness.

Key Takeaways:

  • Which? sent undercover researchers on 30 property viewings across England and Scotland to assess the conditions of properties.
  • The report claims that letting agents are showing potential tenants around mouldy properties and not informing them about important safety details.
  • None of the agents showing the properties were able to commit to fixing the problem, with little knowledge about what would be done about it.

“On eight of the 30 undercover visits, agents received a ‘poor’ rating for their explanation of holding deposits.”

Read more: https://www.lettingagenttoday.co.uk/breaking-news/2018/7/shock-results-as-30-lettings-agencies-are-investigated-by-undercover-teams

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